Bins - Missed Collection
If your bin has not been collected by 3pm on day of collection please complete this form. Your bin needs to be out by 7:00 am (we are unable to return if not out on time. Collection times do vary, so collections can occur earlier than your normal time).
- we will not be able to take additional waste placed by your bin. Our crews cannot empty bins that are overweight or over filled forcing the bin lid up. The tip will take excess waste.
- we cannot respond to reports submitted before 3:00 p.m on the day of your collection. Crews can return to your property anytime up to 3:00 p.m.
- collection vehicles can fill up mid way through a road, requiring the vehicle to go to the tip before returning to finish servicing the road or your property later in the day.
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