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News

boroughofpoole.com Hits The Half A Million Mark

boroughofpoole.com is celebrating another land mark by attracting its 500,000 unique visitor during this year alone reflecting the overall dramatic 60% increase in visitor figures compared to 2005.

The achievement is the latest in a long line of successes for the Council’s website which has seen it recently recognised in two separate surveys by the Society of Information Technology Managers (Socitm) as the best Unitary Authority website and as one of the Top 20 local authority websites in the country for best practice in areas such as ‘useful content’ and consistent use of ‘Plain English’. 

Toby McConnell, e-Communications Manager at Borough of Poole said: “The increase in the take-up of services on boroughofpoole.com is fantastic news as it appears that the facilities and information on the site is attracting both Poole residents and visitors from outside the Borough. Free internet access via Poole’s libraries and the recent national marketing campaign ‘Connect to your council’ can only have helped with encouraging visitor numbers.”

With over 2100 pages of information boroughofpoole.com just keeps on growing. Visitors can access almost 1000 services on the website making it easier than ever for people to do business with the Council. Current features include:

• Viewing planning application and decisions made about them
• Searching the library catalogue to renew and reserve books, DVDs and CDs
• Downloading over 200 different application forms
• Reporting issues from street lamp faults to missed bin collections
• Accessing council news articles and press releases

The news of the website’s success comes as the Council’s new ‘A-Z Guide of Services’ hits Poole residents’ door mats this week along with the latest edition of Poole News. The A-Z has been designed to work in tandem with the website as most listings in the publication have the associated web and e-mail address included, providing readers with a number of ways to contact the Council. 

The big stories in the new edition of Poole News includes keeping safe in the sun, healthy eating in schools and new ways to keep Poole clean green and safe.

Toby McConnell, e-Communications Manager, Borough of Poole on 01202 633279