Business Rates - Your Questions Answered
How has the increase been agreed ?
The level of increase is determined by Central Government and we have no part in this process.
Where can I find out more about Business Rates ?
What does my NDR cover ?
All the money collected by us is paid direct to Central Government. Some of it comes back to us by means of a grant, which gets added to the Council Tax collected and goes towards local amenities and services.
I cant afford to pay, what should I do ?
If you are finding it difficult to pay your bill when it is due, please contact us on 01202 634233
What are my payment options ?
These are shown on the reverse of the bill and include direct debit, credit/debit card, internet banking or payment through this website, payment at a bank or post office or at our cash office at the Civic Centre.
What can I do on line ?
- Make payments.
- Set up a Direct Debit.
- Register to view or receive your bills online and other details of you account.
- Send an enquiry form to us.
- Various application forms and other information about Business Rates is also available.
How do I appeal against the Rateable Value of my property ?
Contact the Valuation Office Agency 
or phone 0845 6021507. You must continue to pay your existing Business Rates bill based on the current rateable value even if you are appealing against the valuation.
Can I have a copy of my bill for last year ?
Depends on whether there have been any adjustments throughout the year and if so, which bill is required. Please call us on 01202 634233 to investigate further.
Do I have to pay Business Rates on an empty property ?
Please view our Business Rates - Legislation Changes page.
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