Service Charter

Service Charter

We will

  • aim to visit all premises due for inspection in accordance with our Service Plan.
  • respond to complaints concerning health and safety or workplace conditions within 2 working days.
  • respond immediately to fatalities in the workplace.

You can help us by:

  • co-operating with any request for information to progress an investigation.
  • be prepared to allow time to discuss the outcome and recommendation arising from a premises inspection.

You can contact us for further details.


Information and advice

We are committed to working together with proprietors and managers to achieve high standards and prevent problems.

We are always willing to give advice on legislation, or practical problems, so if you are considering setting up a business, or wish to discuss anything in relation to your existing premises, please feel free to contact us by email or by using the details below.



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