Healthpoint
Our Mission Statement
To provide the public and healthcare professionals in Dorset, with free, confidential, up to date and reliable health information in an easily accessible format.
Based in Poole Central Library, we have been providing free, confidential, consumer-based health information direct to the people of Dorset for 19 years.For 6 years we also provided information via our role as the Dorset arm of NHS Direct West Country’s Health Information Service, until a major NHS restructuring exercise in Spring 2007.
Now funded by Bournemouth and Poole Primary Care Trust and the Borough of Poole and Dorset Social Services, we work with all agencies across geographical Dorset committed to providing accurate and appropriate health information to the public.
Healthpoint has an up-to-date reference/study collection of books, magazines, fact sheets and leaflets and offers a one-stop shop for patient health information. Our Centre is open Monday-Friday and Saturday morning and we're happy to help you look for the answers to your questions or leave you to research alone if you prefer.
We're all experienced Health Information Officers who will try and tackle any enquiry on a health or related issue, but we aren't able to provide medical advice or counselling as we aren't trained in those areas. If we think you need a more medical opinion we'll suggest your speak to your own GP or a nurse on the NHS Direct team.
We can send information out to you in the post, or fax it if you have a home fax machine. If we don't have the answer to your query, we'll do our best to track down the man or woman who does and pass the information on to you.
Our aim has always been to provide a fast, efficient, reliable, and trusted service to all our users.We are governed by quality standards and a copy can be sent to you if you'd like to request one.
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