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Accessibility

Services for people with a physical disability

• All Poole Libraries are accessible to people with mobility problems or in wheelchairs
• Designated parking is available at Broadstone (public car park), Canford Cliffs, Creekmoor, Canford Heath (public car park), Hamworthy, Oakdale, Rossmore
• Mobility assistance dogs are welcome in all our libraries
• Staff will help with retrieving books from high or low shelves
• Computer workstations suitable for disabled people at Canford Cliffs library
• Computers in Poole Central Library and Rossmore Library with modified keyboard and roller ball for people with lack of manual dexterity.

Services for people with a visual impairment

• Large print books
• Audio books on cassette or CD are free to those with visual impairments
• A low vision reader is available in Poole Central Library
• Guide dogs are welcome in all our libraries
• Computer in Poole Central Library with screen magnification
• Adult storytime
• Reading group for visually impaired people meets in Poole Central Library
• Revealweb has details of books available in a variety of formats - large print, audio, braille, and electronic - and shows you which organisation holds it and how to contact them.
• You can join the National Library for the Blind free-of-charge. For details go to www.nlb-online.org/ . As a member you can borrow books in Braille and Moon, as well as large print and audio books. You also have access to a range of online resources.

Services for people with a hearing impairment

• Induction loops are available in all libraries at the counter area.
• DVDs with subtitles available to borrow. Subtitles can be activated via a DVD player remote control or on-screen menu. Most modern players should have this facility.
• Videos with closed captions. Captions may be accessible via television remote control (look for the CC logo). Otherwise, closed caption readers can be borrowed from the Home Library Service
• Free loan of videos or DVDs (2 per visit)
• Assistance dogs are welcome in all our libraries