We always investigate complaints about working conditions sensitively. The complainant's confidentiality is assured.
Such matters are usually resolved by giving advice to the employer, but as with accident investigation, if formal action is needed then this will be taken.
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We investigate:
- fatalities in the workplace
- dangerous occurrences and accidents at work
- and where a dangerous occurrence or accident involves a member of the public on a trade premise
The outcome of these enquiries usually involves the giving of advice to the employer. If a blatant breach of requirements is identified as the main reason for an accident happening, then formal action will be taken.
In the event that someone who has been injured as a result of a work related accident wishes to pursue a compensation claim their legal advisor may wish to obtain a factual statement from us. This details the investigation into the accident and the findings. There is a charge for this service, please contact us for details.
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Certain accidents occurring at work must be reported to the Health and Safety Executive.
For further information on the legal requirements of the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR).
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Please see our Service Charter for our commitment to service. We also have some information on our health and safety at work regulation and inspection services.
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